Shipping policy

SHIPPING AND DELIVERY

Each piece is crafted on demand to guarantee exceptional quality and responsible resource use.

DELIVERY TIMES

All orders are dispatched from our warehouse in Lithuania. The deliveries are fully tracked—from our door to yours.

Orders take 1-2 days to process before being dispatched. Please note that delivery times don’t include these processing days.

UNITED KINGDOM:

/ Priority: 3-4 business days after dispatch.

Delivery times are estimates. Please note that delays of up to 10 business days may occur due to circumstances beyond our control.

SHIPPING PRICES

/ Standard delivery - £5.95 | Free for orders above £80.

Customs/import fees are the recipient's responsibility and are imposed by the country's regulations to which the goods are delivered to. 

TRACKING

All orders are 100% tracked. You’ll receive an email with a tracking number and a link to track your parcel once your order leaves our warehouse. Please allow 24-48 hours for the tracking link to start showing delivery information. 

INCORRECT RECIPIENT INFORMATION

If you discover any errors in your contact or delivery information, please contact us immediately at info@rojaprofessional.com